Got Questions? Call Our Dedicated Support Team
Get helpful solutions, find the support you need, and learn more with our easy-to-understand training materials!
Detailed Guides
Get real-time answers and step-by-step instructions.
Software Integration Support
Smart installation and custom configuration in your cloud-based EHR system & practice management solution.
Remote Support
We provide electronic health records software support with a reliable troubleshooting remote staff available 24/7.
Maintenance Support
Active updates, bug fixing, adherence, and security support to ensure your EHR software is safe.
Sales & Onboarding Support
Demo, training, and end-to-end guidance on your cloud-based EHR system & practice management solution.
Step forward to Excellence
Join our live and on-demand training designed specifically to benefit healthcare professionals, which will help you improve your team.
- Live webinars and pre-recorded sessions
- Tailored training for admin and staff
- Interactive learning modules
FAQs
How can I get started with PACE+?
PACE+ simplifies the process of onboarding by providing guided onboarding, training, and live help. Quickly launch your practice management workflows with our cloud-based EHR software.
What support options are available?
We provide multiple support channels — from real-time chat and guided articles to 24/7 troubleshooting for your electronic health records software. We have a team that will keep your cloud-based healthcare solutions efficient and secure.
How does PACE+ handle software updates?
All upgrades are automatic. Being a credible cloud-based EHR provider, PACE+ keeps adding features and security, which means that your medical health records software will always be up-to-date without additional IT efforts.
Can I integrate PACE+ with my existing systems?
Yes. PACE+ is integrated with billing software, scheduling software, and other cloud-based EHR systems, and will keep your processes running smoothly.
Is PACE+ customizable for my practice?
Absolutely. PACE+ is an adaptable software that can be customized into various modules to meet your needs when you require medical charting software, behavioral health, or special care programs.
Does PACE+ offer training for staff?
Security is built in. Our health record management system uses encryption, role-based permissions, and layered authentication to protect sensitive patient data.
How secure is the data?
Security is built in. Our health record management system uses encryption, role-based permissions, and layered authentication to protect sensitive patient data.
Does PACE+ offer training for staff?
Yes. We provide live webinars, on-demand sessions, and interactive modules tailored to help teams fully leverage our cloud-based electronic health records and practice management software.
Can I request custom programming or modules?
Yes. PACE+ supports custom module development and workflow enhancements. You may have advanced EHR chart capabilities or custom reporting capabilities and our custom medical software runs on the cloud and conforms to your practice.
Get in Touch
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Quick Contact Options
Leverage your patient care services to a new level! PacePlus will revolutionize the healthcare business. Contact us now!
Sales Inquiries
Looking to learn more about Pace+ or schedule a demo? Contact our sales team.
Email: support@paceplus.com
Customer Support
Already a customer and need assistance? We’re here to help.
Email: support@paceplus.com
General Questions
For everything else, reach out and we’ll direct your message to the right team.
Email: support@paceplus.com
Direct Contact Details
- Phone (980) 850-5564
- Emails support@paceplus.com
- Address 111 W. Jackson Blvd. Ste. 1146, Chicago, IL 60604